Frequently asked questions.

Organic search work, across six priced services: a one-off audit, and five monthly retainers covering technical, content, local, link-building, and ecommerce SEO. No paid media, no social management, no branding.

B2B and mid-market companies — SaaS and scale-ups, multi-location or service-area SMBs, and mid-market ecommerce stores — mostly across DACH and the rest of Europe, working in English.

Yes — remote worldwide for English-speaking clients, though most of our current work is DACH and EU-based.

Standard crawl, log-file, and rank-tracking tooling appropriate to the engagement — we don't name specific vendors on the site, since the finding matters more than which tool produced it.

Because it's checkable, costs us nothing to prove, and directly answers the reason most people don't trust an SEO pitch: they can't tell what they're actually being asked to pay for until a sales call has already happened.

For a standard-scope engagement, often yes. Larger catalogs, more locations, or more competitive markets move it up — always quoted exactly before you commit, on the free call.

No. It's free, with no obligation, and you can cancel or reschedule it any time.

Monthly, in advance. Part-months aren't refunded once they've begun.

Three months for any retainer, then rolling month-to-month with 30 days' written notice on either side. The one-off audit isn't a contract at all.

Yes — within 14 days of purchase for a full refund, provided the work hasn't started yet. Once it's underway, the fee is pro-rated to what's been delivered.

The senior consultant who scopes your engagement on the free call delivers it — there's no hand-off to a junior team you haven't met.

A fixed monthly cadence at minimum: what changed, what we did, and what's next. Faster-moving engagements, like a migration, get more frequent updates, agreed upfront.

No. Anyone who does is either overstating what they control or hoping you won't ask again in six months. We'll tell you what we expect, what could speed it up or slow it down, and report honestly against that.

Most clients see measurable movement in 3–6 months; larger sites and more competitive markets can take longer, and we'll tell you on the call if yours is likely one of them.

We say so. The free call and the audit both exist to establish that before anything is sold — sometimes the honest answer is “not yet,” or “fix this yourself first.”

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